Customer Service Zone

Customer Service Zone

Languages Available: English

Length: 18:00

In the galaxy of customer service, Curt Hinderman’s lost in space – until the tables are turned as he finds himself needing urgent help from his customers. Aided by the mysterious Angela, Curt discovers what is customer service – while taking your audience on a journey of discovery: just serve others the way you want to be served. As this fresh, funny customer service training video unfolds, you’ll find your audience completely absorbed by the learning points, as training becomes simple yet highly effective.

Enjoyable and easy-to-use, Customer Service Zone is an essential part of any customer service training program. With funny videos of bad customer service, this engaging, versatile customer service training video will help make your training fun, easy and highly effective.

Learning Points

Welcome: immediately greet customers in a friendly and professional manner

Hear: ask customers how you can help, and listen carefully

Accomplish: own the issue and take action until customers’ needs are satisfied

Thank: thank the customer and invite them to return