Charges of harassment and racism are denied and countered with warnings about the potential consequences of ignoring incompetence on the part of the recently promoted supervisor. “Better make a change before one of her screw-ups costs us a major customer.”
Is this an unmerited claim of harassment? What is a manager’s legal obligation in this situation? Who is telling the truth? Who is simply telling what she would prefer to believe is true? And how does a manager get to the bottom of this situation and make a correct decision?
(Following discussion and legal review, show Tough Decisions, which is the conclusion of the story.)
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